Find it in our Frequently Asked Questions below
If a product goes out of stock, it will no longer be possible to Add to your Cart on the website or place it on backorder.
We do our best to prevent sales of products that are out of stock, but due to the nature of selling online and the speed of sales, the opportunity exists for an item to go out of stock after an order is placed.
If you have already ordered the product on the website when it goes out of stock, we’ll let you know.
You will then have the option to be refunded or credited for the amount already paid by you, or you can wait until the product comes into stock again. Which will be clearly communicated to you.
We take the security and personal information seriously. See our Terms and Conditions for details.
Yes, we do have an Instant EFT payment option via our payment partners PayFast.
Instant EFT allows you to pay via EFT without having to wait for payment to clear or adds any additional fees.
PayFast - Visit Payfast
PayFast is an Instant EFT payment option available to all customers who bank with Capitec, ABSA, First National Bank, Investec, Nedbank or Standard Bank.
How does Payfast work:
There are two ways to make an EFT payment using PayFast; Automatic EFT and Manual EFT.
Select Instant EFT as your payment option during the checkout process and click on the PayFast option, selecting Instant EFT.
Select your preferred bank.
Login using your internet banking credentials.
Select an account to pay from and enter a reference for your records.
The automated process will navigate and populate the relevant fields on your behalf in the background.
To verify payment, your bank will send you an OTP or authenticate your transaction on their own Banking App.
Enter your OTP or accept the authentication message when prompted.
Payment will then be completed.
Benefits to using Automatic EFT:
Your order status will be updated immediately.
There is no need to send through a proof of payment.
There is no need to wait for funds to reflect in our account.
There is no need to enter our banking details or an order reference number.
Manual EFT (Only available to ABSA, First National Bank, Nedbank and Standard Bank customers)
Select Instant EFT as your payment method during the checkout process and click on the PayFast option, selecting Instant EFT.
Select the “Make an EFT payment from your bank” option at the bottom of the page.
You will be redirected to the PayFast payment engine where you’ll be prompted to pay the appropriate amount via EFT from your internet banking site.
PayFast account details and a unique reference number will be provided to you by PayFast during the payment process.
After completing your EFT payment on your internet banking site, return to the PayFast screen and click the “COMPLETE” button.
Receipt of your payment will be verified and your order completed.
You will be notified of successful payments and completion of your order via email.
Benefits to using Manual EFT:
No manual reconciliation or missing payments.
Instant confirmation of funds received.
No delay in authorisation and delivery of your order.
No special software needed.
Is it safe?
PayFast guarantees the highest levels of security when paying online.
PayFast has a Thawte EV SSL encryption certificate which gives our payment processing service an extremely high level of security.
PayFast acts as a proxy between the buyer and the bank to facilitate a faster, safer and easier payment process for both the buyer and the seller.
Your online banking login details are NOT stored by PayFast.
Your credit card will be charged after the successful placing of your order and the approval of your transaction. If there are any problems, we will let you know.
When paying by Instant EFT, there's no waiting period before your payment is reflected on our side and your order is authorised immediately.
Exchanges & Returns
For exchanges and returns, you can find our contact details here.
Inspirit Physical Address:
33 Kyalami Blvd,
Kyalami Business Park,
Our Online Shop is open 24/7 and our office hours are Mondays to Fridays, from 7:00 to 17:00.
Orders placed after 15:00 will only be processed the following day.
If you need more information, feel free to ask us a question here and our friendly Customer Service team will come back to you as soon as possible.